Privacy Policy
Our Privacy Policy outlines how we handle your personal information when you visit or make purchases from www.thecastledecor.in/ (referred to as the “Site”).
What personal information do we collect? When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the specific web pages or products you view, as well as how you interact with the Site. We term this automatically-collected information as “Device Information.”
We collect Device Information using technologies like:
“Cookies”: data files placed on your device that often include an anonymous unique identifier.
“Log files”: record actions on the Site, including your IP address, browser type, referring/exit pages, and timestamps.
“Web beacons”, “tags”, and “pixels”: electronic files that track how you browse the Site.
Moreover, when you make a purchase through the Site, we collect certain details from you, including your name, billing and shipping addresses, payment information (such as credit card numbers or Net Banking data), email address, and phone number. We term this information “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How do we use your personal information? We primarily use the Order Information to process and fulfill orders placed through the Site, including payment processing, arranging shipping, and sending invoices or order confirmations. Additionally, we may use this information to communicate with you, assess potential risks or fraud, and provide information or advertising about our products or services based on your preferences.
The Device Information we collect helps us screen for potential risks and fraud, improve our Site, and analyze how customers browse and interact with it, including the success of our marketing efforts.
Sharing your Personal Information We share your Personal Information with third-party service providers to assist us in using your Personal Information as outlined above. For instance, we use Shopify for our online store and Google Analytics to understand how customers use the Site. We may also disclose your Personal Information to comply with legal obligations or protect our rights.
Behavioral advertising We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.
You can opt out of targeted advertising through various platforms like Facebook, Google, and Bing, as well as through the Digital Advertising Alliance’s opt-out portal.
Your rights If you're a European resident, you have the right to access, correct, update, or delete your personal information. You can exercise this right by contacting us through the provided email address.
Data retention We retain your Order Information for our records unless you request its deletion.
Changes We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact us For further information about our privacy practices, questions, or complaints, please reach out to us via email at thecastledecor@gmail.com.